Privacy Policy
Last Updated: November 15, 2023
At Cipahu Tiveja, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our personal finance education platform.
1. Information We Collect
We collect information that you provide directly to us when using our services, including:
- Personal identification information (name, email address, phone number)
- Account credentials and preferences
- Financial information you choose to input into our platform
- Communication records between you and our support team
- Technical data including IP address, browser type, and device information
- Usage data and analytics regarding your interaction with our platform
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To personalize your experience and content recommendations
- To communicate with you about updates, security alerts, and support messages
- To develop new products, features, and functionality
- To protect against fraudulent or unauthorized activity
- To comply with legal obligations and enforce our terms of service
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS protocols
- Sensitive information is encrypted at rest using AES-256 encryption
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Data backup and disaster recovery procedures
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain data for the duration of your account activity plus a reasonable period thereafter for legal and business purposes.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to access and receive a copy of your personal data
- Right to rectify inaccurate or incomplete information
- Right to request deletion of your personal data
- Right to restrict or object to our processing of your data
- Right to data portability
- Right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided in the Contact section.
6. Third-Party Services
We may use third-party service providers to help us operate our business and provide services to you, such as:
- Payment processors for subscription fees
- Analytics providers to understand how our services are used
- Customer support platforms to assist with your inquiries
- Cloud hosting providers for data storage and processing
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. International Data Transfers
As a Canadian company, your data is primarily processed and stored in Canada. However, some of our service providers may operate in other countries. When we transfer your personal information outside of Canada, we ensure appropriate safeguards are in place to protect your data.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Cipahu Tiveja
123 Yonge St, Toronto, ON M5C 1W4, Canada
Email: privacy@cipahu-tiveja.sbs
Phone: +1 4370319095